Frequently Asked Questions

ResQplus is an IoT technology company that develops innovative safety and security devices. Our flagship products — ResQwear and SafeCam — combine cutting-edge hardware with intelligent software to protect people and property.

Our products are currently available in Bangladesh with plans to expand internationally. Contact our sales team for availability in your region.

Yes, ResQwear has an IP68 water resistance rating (5ATM), meaning it can withstand submersion in water up to 50 meters. It's safe for swimming, showering, and outdoor activities in rain.

ResQwear's battery lasts up to 7 days on a single charge with normal usage. Heavy GPS tracking usage may reduce battery life to 3-4 days. The device supports wireless Qi charging and takes approximately 1.5 hours to fully charge.

The device works standalone for basic features. Advanced features like cloud storage, extended history, and premium health analytics require a monthly subscription plan starting at $4.99/month.

Absolutely! SafeCam is designed for dual-mode operation. You can easily switch between dashcam mode (for vehicles) and CCTV mode (for stationary surveillance) through the companion app. The camera automatically optimizes settings for each mode.

Yes, SafeCam records locally to a microSD card (up to 256GB) even without internet. However, cloud backup, remote viewing, and push notifications require an active WiFi or cellular connection.

Yes, we offer custom enterprise pricing for bulk orders of 10+ units. Contact our sales team for a personalized quote with volume discounts, dedicated support, and custom integration options.

We offer a 30-day money-back guarantee on all products. If you're not satisfied, return the device in its original condition for a full refund. Enterprise orders have custom terms.

You can reach our support team via email at support@resqplus.com, through our in-app chat, or by phone during business hours (9AM-6PM BST). Enterprise customers have access to 24/7 priority support.